auracrest Terms of Service

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Welcome to auracrest. The following Terms of Service ("Terms") set out the rules that apply when you visit or use the auracrest website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you are indicating that you accept these Terms.

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1. Acceptance of Terms

When you access or use any service offered by auracrest, you confirm that you have reviewed, comprehended, and consented to be bound by these Terms together with any applicable laws and regulations. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be at least 18 years of age or have reached the legal age of majority in your jurisdiction.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, and non-commercial purposes. The following actions are not permitted:
  • Participating in fraudulent activity or submitting false orders;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Attempting to breach site security, data infrastructure, or user accounts;
  • Reselling auracrest products for commercial gain without explicit written permission.
• Account Security: You bear responsibility for keeping your account credentials confidential and for all activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Nevertheless, typographical mistakes or inventory discrepancies may arise on occasion.
• Price & Order Corrections: Should an evident pricing or typographical mistake occur, auracrest may correct the error and adjust or cancel any impacted orders prior to dispatch, providing a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally show minor differences in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website is contingent upon availability and order verification. We may restrict order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are encrypted using SSL/TLS technology and handled through PCI-DSS compliant payment gateways. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@auracrest.store within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are subject to our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on auracrest's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to auracrest and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, auracrest will not be responsible for any indirect, incidental, special, or consequential damages stemming from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted in accordance with the laws of the State of Delaware, United States, without regard to any conflict of law provisions. Any dispute or claim arising out of or relating to these Terms or your purchase should first be brought to auracrest's support team for informal resolution.

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9. Changes to These Terms

auracrest may update or revise these Terms at any time. Significant changes will be communicated by publishing the revised terms on our website. Your continued use of our website or services after any updates signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: auracrest
• Customer Support Email: support@auracrest.store
• Customer Support Phone: 17736217418
• Physical Business Address: 4722 PARRISH AVE, East Chicago, IN 46312, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST